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Privacy Policy

1. Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. For detailed information on data protection, please refer to our privacy policy listed below this text.

Data Collection on This Website

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find the operator’s contact details in the section “Information on the Responsible Party” in this privacy policy.

How do we collect your data?
On the one hand, your data is collected when you provide it to us. This may include, for example, data that you enter into a contact form.
Other data is collected automatically or with your consent when you visit the website through our IT systems. This primarily includes technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter this website.

Which data do we collect?
CATEGORY: ALWAYS

Below is an overview of the data we may collect:

  • Non-identified and non-identifiable information that you provide during the registration process or that is collected through the use of our services (“non-personal data”). Non-personal data does not allow us to identify the individual from whom it was collected. The non-personal data we collect mainly consists of technical and aggregated usage information.

  • Individually identifiable information, i.e., any information by which you can be identified or could be identified with reasonable effort (“personal data”). The personal data we collect through our services may include information requested from time to time such as names, email addresses, addresses, phone numbers, IP addresses, and more. If we combine personal data with non-personal data, then as long as the data remains combined, we will treat it as personal data.

How do we collect data?
CATEGORY: ALWAYS
The main methods we use to collect data are:

  • We collect data when you use our services. When you visit and use our digital assets, we may collect, record, and store usage, sessions, and related information.

  • We collect data that you provide to us directly, for example when you contact us via a communication channel (e.g., an email containing a comment or feedback).

  • We may collect data from third-party sources, as described below.

  • We collect data that you provide when you sign in to our services via a third-party provider such as Facebook or Google.

Why do we collect this data?
CATEGORY: ALWAYS

We may use your data for the following purposes:

  • to provide and operate our services;

  • to develop, customize, and improve our services;

  • to respond to your feedback, requests, and inquiries and to provide assistance;

  • to analyze demand and usage patterns;

  • for other internal, statistical, and research purposes;

  • to improve our capabilities in data security and fraud prevention;

  • to investigate violations and enforce our terms and policies, and to comply with applicable laws, regulations, or governmental requests;

  • to send you updates, news, promotional materials, and other information related to our services. For promotional emails, you may choose whether you wish to continue receiving them. If you do not, simply click the unsubscribe link in those emails.

With whom do we share this data?
CATEGORY: ALWAYS

We may share your data with our service providers in order to operate our services (e.g., storing data via third-party hosting services, providing technical support, etc.).

We may also disclose your data under the following circumstances: (i) to investigate, detect, prevent, or take action against illegal activities or other wrongdoing; (ii) to establish or exercise our rights of defense; (iii) to protect our rights, property, or personal safety, as well as the safety of our users or the public; (iv) in the event of a change of control in us or in one of our affiliates (through a merger, acquisition, purchase of (substantially) all assets, etc.); (v) to collect, hold, and/or manage your data through authorized third-party providers (e.g., cloud service providers), as reasonably necessary for business purposes; (vi) to work with third parties to improve your user experience. For the avoidance of doubt, we may transfer and disclose non-personal data to third parties at our discretion or otherwise use it.

 

CATEGORY: USER HAS A BLOG OR A FORUM
Please note that our services may allow social interactions (e.g., posting content, information, and comments publicly and chatting with other users). Please be aware that any content or data you provide in these areas may be read, collected, and used by others. We advise against posting or sharing information that you do not wish to make public. If you upload content to our digital assets or otherwise provide it in the course of using a service, you do so at your own risk. We cannot control the actions of other users or members of the public who may have access to your data or content. You acknowledge and confirm that copies of your data may remain accessible even after deletion on cached and archived pages or if third parties have copied/stored your content.

COOKIES AND SIMILAR TECHNOLOGIES

When you visit or access our services, you authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies and analytics services (“tracking technologies”). These tracking technologies may allow third parties to automatically collect your data in order to improve navigation on our digital assets, optimize performance, provide a tailored user experience, and for security and fraud prevention purposes.

To learn more, please read our Cookie Policy.

CATEGORY: USER IS NOT CONNECTED TO AN ADVERTISING SERVICE
We will not share your email address or other personal data with advertising companies or advertising networks without your consent.

 

Where do we store the data?

CATEGORY: ALWAYS
Non-personal data
Please note that our companies, as well as our trusted partners and service providers, are located around the world. For the purposes set out in this Privacy Policy, we store and process all non-personal data we collect in various jurisdictions.

CATEGORY: USER COLLECTS PERSONAL DATA
Personal data
Personal data may be maintained, processed, and stored in the United States, Ireland, South Korea, Taiwan, Israel, and, to the extent necessary for the proper provision of our services and/or as required by law (as further explained below), in other jurisdictions.

 

How long is the data retained?

CATEGORY: ALWAYS
Please note that we retain the collected data for as long as necessary to provide our services, to comply with our legal and contractual obligations to you, to resolve disputes, and to enforce our agreements.
We may correct, supplement, or delete inaccurate or incomplete data at any time at our discretion.

 

How do we protect the data?

CATEGORY: ALWAYS
The hosting service for our digital assets provides us with the online platform through which we can offer our services. Your data may be stored via the hosting provider’s data storage, databases, and general applications. The provider stores your data on secure servers behind a firewall and offers secure HTTPS access to most areas of its services.

CATEGORY: USER ACCEPTS PAYMENTS/ECOM
All payment options offered by us and by our hosting provider for our digital assets comply with the PCI-DSS (Payment Card Industry Data Security Standard) of the PCI Security Standards Council. This is a joint effort of brands such as Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information (including physical, electronic, and procedural measures) by our store and service providers.

CATEGORY: ALWAYS
Despite the measures and efforts taken by us and our hosting provider, we cannot and do not guarantee absolute protection and security of the data you upload, publish, or otherwise share with us or others.
For this reason, we ask you to set secure passwords and, where possible, not to send us or others any confidential information whose disclosure could, in your opinion, cause you significant or lasting harm. Since email and instant messaging are not considered secure forms of communication, we also ask you not to share confidential information via these channels.

How do we handle minors?

CATEGORY: USER DOES NOT COLLECT DATA FROM MINORS
The services are not intended for users who have not yet reached the legal age of majority. We will not knowingly collect data from children. If you are not of legal age, you should not download or use the services and should not provide us with any information.

We reserve the right to request proof of age at any time in order to verify whether minors are using our services. If we become aware that a minor is using our services, we may deny such users access to our services, block them, and delete all data stored with us about that user. If you have reason to believe that a minor has provided data to us, please contact us as described below.

CATEGORY: ALWAYS
We use your personal data only for the purposes set out in the Privacy Policy and only if we are satisfied that:

  • the use of your personal data is necessary to perform or enter into a contract (e.g., to provide you with the services themselves or customer/technical support);

  • the use of your personal data is necessary to comply with relevant legal or regulatory obligations; or

  • the use of your personal data is necessary to support our legitimate business interests (provided that this is always done in a proportionate manner and with respect for your privacy rights).

As an EU resident, you may:

  • request confirmation as to whether or not personal data concerning you is being processed and request access to your stored personal data and certain supplementary information;

  • request to receive the personal data you provided to us in a structured, commonly used, and machine-readable format;

  • request the rectification of your personal data that is stored with us;

  • request the deletion of your personal data;

  • object to the processing of your personal data by us;

  • request restriction of processing of your personal data; or

  • file a complaint with a supervisory authority.

Please note, however, that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements. If you have general questions about the personal data we collect and how we use it, please contact us as set out below.

In the course of providing the services, we may transfer data cross-border to affiliated companies or other third parties, from your country/jurisdiction to other countries/jurisdictions worldwide. By using the services, you consent to the transfer of your data outside the EEA.

If you are located in the EEA, your personal data will only be transferred to locations outside the EEA if we are satisfied that an adequate or comparable level of protection for personal data exists. We will take appropriate steps to ensure that we have adequate contractual arrangements with our third parties, ensuring that suitable safeguards are in place so that the risk of unlawful use, alteration, deletion, loss, or theft of your personal data is minimized and that such third parties act at all times in compliance with applicable laws.

To exercise your right of access and deletion, please see below for how to contact us.

CATEGORY: THE WEBSITE DOES NOT SELL USERS’ DATA
We do not sell users’ personal data for the purposes and intents of the CCPA.

CATEGORY: WEBSITES WITH A BLOG OR FORUM
Users of the services who are residents of California and under 18 years of age may request and obtain removal of their posted content by emailing the address provided below in the “Contact” section. Such requests must be marked “California Removal Request.” All requests must include a description of the content you wish to have removed as well as sufficient information to help us locate the material. We do not accept unmarked or improperly submitted notices, and we may not be able to respond if you do not provide sufficient information. Please note that your request does not ensure complete or comprehensive removal of the material. Content you have posted may, for example, be reposted by other users or third parties.

Updates or Changes to the Privacy Policy

CATEGORY: ALWAYS
We may revise this Privacy Policy from time to time at our discretion. The version posted on the website is always the current one (see “Last updated”). We encourage you to review this Privacy Policy regularly for changes. In the event of material changes, we will post a notice on our website. Your continued use of the services after notification of changes means you acknowledge and agree to the changes and to be bound by the terms of those changes.

What do we use your data for?

Some data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right at any time to obtain, free of charge, information about the origin, recipient, and purpose of your stored personal data. You also have the right to request correction or deletion of this data. If you have given consent to data processing, you may revoke this consent at any time with effect for the future. You also have the right, under certain circumstances, to request restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
For this and for further questions on data protection, you may contact us at any time.

Analytics Tools and Third-Party Tools

When you visit this website, your surfing behavior may be statistically evaluated. This is mainly done using so-called analysis programs.
Detailed information on these analysis programs can be found in the following privacy policy.

 

2. Hosting

We host the contents of our website with the following provider:
WIX
The provider is Wix.com Ltd., 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel (hereinafter “WIX”).
WIX is a tool for creating and hosting websites. When you visit our website, WIX is used to analyze user behavior, visitor sources, the region of website visitors, and visitor numbers. WIX stores cookies in your browser that are required for displaying the website and for ensuring security (necessary cookies).
The data collected via WIX may be stored on various servers worldwide. WIX servers are located, among others, in the USA.
For details, please refer to WIX’s privacy policy: https://de.wix.com/about/privacy.
According to WIX, data transfers to the USA and other third countries are based on the EU Commission’s Standard Contractual Clauses or comparable safeguards under Art. 46 GDPR. Details can be found here: https://de.wix.com/about/privacy-dpa-users.
The use of WIX is based on Art. 6(1)(f) GDPR. We have a legitimate interest in presenting our website as reliably as possible. If corresponding consent was requested, processing takes place exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user’s end device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.

Data Processing Agreement
We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a legally required contract under data protection law that ensures the service processes the personal data of our website visitors only on our instructions and in compliance with the GDPR.

 

3. General Information and Mandatory Information

Data Protection

The operators of this site take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains which data we collect and what we use it for. It also explains how and for what purpose this is done.
We point out that data transmission over the internet (e.g., communication by email) may have security gaps. Complete protection of data against access by third parties is not possible.

Information on the Responsible Party

The responsible party for data processing on this website is:

HCC - Coaching and Consulting GmbH
Marcellstraße 52
39261 Zerbst/Anhalt
Phone: +49 (0) 176 23 99 44 46
Email: christian.herschel@hcc-germany.de

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Storage Period

Unless a more specific storage period is stated within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or revoke consent to data processing, your data will be deleted unless we have other legally permissible reasons to store your personal data (e.g., retention periods under tax or commercial law); in such cases, deletion will take place once those reasons no longer apply.

General Information on the Legal Bases for Data Processing on This Website

If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR if special categories of personal data pursuant to Art. 9(1) GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, data processing is also based on Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or access to information on your end device (e.g., via device fingerprinting), data processing is additionally based on Section 25(1) TTDSG. Consent can be revoked at any time.
If your data is required to fulfill a contract or to carry out pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data if this is necessary to comply with a legal obligation on the basis of Art. 6(1)(c) GDPR. Data processing may also be based on our legitimate interest pursuant to Art. 6(1)(f) GDPR. Information on the relevant legal basis in each case is provided in the following sections of this privacy policy.

Information on Data Transfer to the USA and Other Third Countries

Among other things, we use tools from companies based in the USA or other third countries that are not considered secure under data protection law. If these tools are active, your personal data may be transferred to these third countries and processed there. We point out that a level of data protection comparable to the EU cannot be guaranteed in these countries. For example, US companies are obliged to disclose personal data to security authorities without you being able to take legal action against this as the data subject. It cannot therefore be ruled out that US authorities (e.g., intelligence agencies) may process, evaluate, and permanently store your data located on US servers for surveillance purposes. We have no influence over these processing activities.

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You can revoke consent already given at any time. The lawfulness of the data processing carried out until revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and to Direct Marketing (Art. 21 GDPR)

IF DATA PROCESSING IS BASED ON ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT AT ANY TIME, FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RELEVANT LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the place of the alleged violation. This right exists without prejudice to any other administrative or judicial remedies.

Right to Data Portability

You have the right to receive data that we process automatically on the basis of your consent or in fulfillment of a contract, in a common, machine-readable format, and to have it transmitted to you or to a third party. If you request the direct transfer of data to another controller, this will only take place insofar as it is technically feasible.

Information, Correction, and Deletion

Within the scope of the applicable legal provisions, you have the right at any time to obtain free information about your stored personal data, its origin, recipients, and the purpose of data processing, and, if applicable, a right to correction or deletion of this data. For this and for further questions about personal data, you may contact us at any time.

Right to Restriction of Processing

You have the right to request restriction of the processing of your personal data. You may contact us at any time for this purpose. The right to restriction of processing applies in the following cases:

  • If you contest the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request restriction of processing of your personal data.

  • If the processing of your personal data was/is unlawful, you may request restriction of processing instead of deletion.

  • If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request restriction of processing instead of deletion.

  • If you have lodged an objection pursuant to Art. 21(1) GDPR, a balancing of your interests and ours must be carried out. As long as it is not yet determined whose interests prevail, you have the right to request restriction of processing of your personal data.

If you have restricted the processing of your personal data, such data may — apart from being stored — only be processed with your consent or for the establishment, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.

SSL/TLS Encryption

This site uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the browser address line changing from “http://” to “https://” and by the lock icon in your browser line.
If SSL/TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Encrypted Payment Transactions on This Website

If, after concluding a paid contract, you are obliged to provide us with your payment data (e.g., account number for direct debit authorization), this data is required for payment processing.
Payment transactions via common means of payment (Visa/MasterCard, direct debit) are carried out exclusively via an encrypted SSL/TLS connection. You can recognize an encrypted connection by the browser address line changing from “http://” to “https://” and by the lock icon in your browser line.
With encrypted communication, your payment data that you transmit to us cannot be read by third parties.

Objection to Promotional Emails

The use of contact data published within the scope of the legal notice obligation for sending unsolicited advertising and informational materials is hereby objected to. The site operators expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam emails.

 

4. Data Collection on This Website

Cookies

Our websites use so-called “cookies.” Cookies are small data packets and do not cause damage to your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or automatic deletion occurs via your web browser.

Cookies may come from us (first-party cookies) or from third-party companies (third-party cookies). Third-party cookies allow the integration of certain services from third-party companies within websites (e.g., cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g., shopping cart function or displaying videos). Other cookies may be used to evaluate user behavior or for advertising purposes.

Cookies that are required to carry out the electronic communication process, to provide certain functions you have requested (e.g., for the shopping cart function), or to optimize the website (e.g., cookies for measuring web audience) (necessary cookies) are stored on the basis of Art. 6(1)(f) GDPR, unless another legal basis is stated. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. If consent for the storage of cookies and comparable recognition technologies was requested, processing takes place exclusively on the basis of this consent (Art. 6(1)(a) GDPR and Section 25(1) TTDSG); consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.

Which cookies and services are used on this website can be found in this privacy policy.

Server Log Files

The provider of these pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • browser type and browser version

  • operating system used

  • referrer URL

  • host name of the accessing computer

  • time of the server request

  • IP address

This data is not merged with other data sources.
This data is collected on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of the website — for this purpose, server log files must be collected.

Contact Form

If you send us inquiries via the contact form, your details from the inquiry form including the contact data provided there will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.
Processing of this data is based on Art. 6(1)(b) GDPR if your inquiry is related to the fulfillment of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if requested; consent can be revoked at any time.
The data you enter in the contact form remains with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions — in particular retention periods — remain unaffected.

Inquiry by Email, Telephone, or Fax

If you contact us by email, telephone, or fax, your inquiry including all resulting personal data (name, inquiry) will be stored and processed by us for the purpose of handling your request. We do not pass on this data without your consent.
Processing of this data is based on Art. 6(1)(b) GDPR if your inquiry is related to the fulfillment of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if requested; consent can be revoked at any time.
The data you send to us via contact inquiries remains with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions — in particular statutory retention periods — remain unaffected.

Registration on This Website

You may register on this website to use additional functions on the site. The data entered for this purpose is used only for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject the registration.
For important changes, such as changes in the scope of the offer or technically necessary changes, we use the email address provided during registration to inform you.
Processing of the data entered during registration is carried out for the purpose of implementing the user relationship established by the registration and, if applicable, for initiating further contracts (Art. 6(1)(b) GDPR).
The data collected during registration is stored by us as long as you are registered on this website and is deleted afterward. Statutory retention periods remain unaffected.

5. Analytics Tools and Advertising

Google Tag Manager

We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Tag Manager is a tool that enables us to integrate tracking or statistics tools and other technologies on our website. Google Tag Manager itself does not create user profiles, does not store cookies, and does not perform independent analyses. It serves only to manage and deploy the tools integrated via it. However, Google Tag Manager does record your IP address, which may also be transferred to Google’s parent company in the United States.
The use of Google Tag Manager is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in a fast and uncomplicated integration and management of various tools on its website. If corresponding consent was requested, processing takes place exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user’s end device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.

Google Analytics

This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics enables the website operator to analyze the behavior of website visitors. In doing so, the website operator receives various usage data, such as page views, time spent on the site, operating systems used, and the user’s origin. This data is assigned to the user’s respective end device. It is not assigned to a user ID.
Furthermore, we can use Google Analytics to record, among other things, your mouse and scroll movements and clicks. Google Analytics also uses various modeling approaches to supplement the recorded data sets and uses machine learning technologies in data analysis.
Google Analytics uses technologies that enable recognition of the user for the purpose of analyzing user behavior (e.g., cookies or device fingerprinting). The information collected by Google about the use of this website is generally transmitted to a Google server in the USA and stored there.
Use of this service is based on your consent pursuant to Art. 6(1)(a) GDPR and Section 25(1) TTDSG. Consent can be revoked at any time.
Data transfers to the USA are based on the EU Commission’s Standard Contractual Clauses. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.
You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
More information on how Google Analytics handles user data can be found in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Data Processing
We have concluded a data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

 

6. Newsletter

Newsletter Data

If you would like to subscribe to the newsletter offered on the website, we require an email address from you as well as information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. No further data is collected, or only on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.

Processing of the data entered in the newsletter subscription form is carried out exclusively on the basis of your consent (Art. 6(1)(a) GDPR). You may revoke the consent given to store the data, the email address, and its use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter. The lawfulness of the data processing operations carried out up to the revocation remains unaffected.

The data stored by us for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter, either with us or with the newsletter service provider, and deleted from the newsletter distribution list after you unsubscribe or once the purpose no longer applies. We reserve the right to delete or block email addresses from our newsletter distribution list at our discretion within the scope of our legitimate interest pursuant to Art. 6(1)(f) GDPR.

Data stored with us for other purposes remains unaffected.

After you unsubscribe from the newsletter distribution list, your email address may be stored by us or the newsletter service provider in a blacklist, insofar as this is necessary to prevent future mailings. The data from the blacklist is used only for this purpose and is not merged with other data. This serves both your interest and our interest in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). Storage in the blacklist is not time-limited. You may object to the storage if your interests outweigh our legitimate interest.

7. Plugins and Tools

Google Maps

This site uses the Google Maps map service. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
To use the functions of Google Maps, it is necessary to store your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission.
If Google Maps is activated, Google may use Google Fonts for the uniform display of fonts. When you access Google Maps, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly.
The use of Google Maps is in the interest of an appealing presentation of our online offers and of making it easy to find the places we specify on the website. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. If corresponding consent was requested, processing takes place exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user’s end device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.
Data transfers to the USA are based on the EU Commission’s Standard Contractual Clauses. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.
More information on the handling of user data can be found in Google’s privacy policy: https://policies.google.com/privacy?hl=de.

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
reCAPTCHA is intended to check whether data entry on this website (e.g., in a contact form) is made by a human or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the visitor enters the website.
For the analysis, reCAPTCHA evaluates various information (e.g., IP address, length of time the visitor stays on the website, or mouse movements made by the user). The data collected during the analysis is forwarded to Google.
The reCAPTCHA analyses run completely in the background. Website visitors are not informed that such analysis is taking place.
The storage and analysis of the data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in protecting its web offers from abusive automated spying and from spam. If corresponding consent was requested, processing takes place exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TTDSG, insofar as the consent includes the storage of cookies or access to information on the user’s end device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.
Further information on Google reCAPTCHA can be found in Google’s privacy policy and terms of use at: https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de.

8. eCommerce and Payment Providers

Processing Customer and Contract Data

We collect, process, and use personal customer and contract data to establish, structure the content of, and amend our contractual relationships. We collect, process, and use personal data about the use of this website (usage data) only insofar as this is necessary to enable the user to use the service or to bill for it. The legal basis for this is Art. 6(1)(b) GDPR.
The collected customer data is deleted after completion of the order or termination of the business relationship and after expiry of any statutory retention periods. Statutory retention periods remain unaffected.

Data Transfer Upon Conclusion of Contract for Online Shops, Retailers, and Shipping of Goods

If you order goods from us, we pass on your personal data to the transport company commissioned with delivery and to the payment service provider commissioned with payment processing. Only such data is disclosed as the respective service provider requires to fulfill its task. The legal basis for this is Art. 6(1)(b) GDPR, which permits processing of data to fulfill a contract or pre-contractual measures.
If you have given your consent pursuant to Art. 6(1)(a) GDPR, we will pass your email address on to the transport company commissioned with delivery so that it can inform you by email about the shipping status of your order; you may revoke your consent at any time.

Data Transfer Upon Conclusion of Contract for Services and Digital Content

We transfer personal data to third parties only if this is necessary within the scope of contract processing, for example to the credit institution commissioned with payment processing.
Further transmission of the data does not take place unless you have expressly consented. Your data is not passed on to third parties without your express consent, for example for advertising purposes.
The basis for data processing is Art. 6(1)(b) GDPR, which permits processing of data to fulfill a contract or pre-contractual measures.

Payment Services

We integrate payment services of third-party companies on our website. If you make a purchase from us, your payment data (e.g., name, payment amount, bank details, credit card number) is processed by the payment service provider for the purpose of payment processing. The respective contractual and privacy provisions of the respective providers apply to these transactions.
The use of payment service providers is based on Art. 6(1)(b) GDPR (contract processing) and on our legitimate interest in a smooth, convenient, and secure payment process (Art. 6(1)(f) GDPR). Where your consent is requested for certain actions, Art. 6(1)(a) GDPR is the legal basis; consent can be revoked at any time with effect for the future.

The following payment services/payment providers are used on this website:

Sofortüberweisung
Provider of this payment service is Sofort GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter “Sofort GmbH”). Using the “Sofortüberweisung” procedure, we receive a real-time payment confirmation from Sofort GmbH and can begin fulfilling our obligations without delay. If you choose “Sofortüberweisung” as your payment method, you transmit the PIN and a valid TAN to Sofort GmbH, which allows Sofort GmbH to log in to your online banking account. After logging in, Sofort GmbH automatically checks your account balance and executes the transfer to us using the TAN you provided. It then immediately sends us a transaction confirmation. After logging in, your transactions, the credit limit of your overdraft, and the existence of other accounts and their balances are also checked automatically. In addition to the PIN and TAN, your payment data entered as well as data about you are transmitted to Sofort GmbH. Personal data includes first and last name, address, phone number(s), email address, IP address, and other data required for payment processing. The transfer of this data is necessary to verify your identity beyond doubt and to prevent fraud attempts. Details on payment via Sofortüberweisung can be found here: https://www.sofort.de/datenschutz.html and https://www.klarna.com/sofort/.

Mastercard
Provider of this payment service is Mastercard Europe SA, Chaussée de Tervuren 198A, B-1410 Waterloo, Belgium (hereinafter “Mastercard”).
Mastercard may transfer data to its parent company in the USA. Data transfers to the USA are based on Mastercard’s Binding Corporate Rules. Details can be found here: https://www.mastercard.de/de-de/datenschutz.html and https://www.mastercard.us/content/dam/mccom/global/documents/mastercard-bcrs.pdf.

VISA
Provider of this payment service is Visa Europe Services Inc., London Branch, 1 Sheldon Square, London W2 6TT, United Kingdom (hereinafter “VISA”).
The United Kingdom is considered a safe third country under data protection law, meaning it provides a level of data protection comparable to that in the European Union.
VISA may transfer data to its parent company in the USA. Data transfers to the USA are based on the EU Commission’s Standard Contractual Clauses. Details can be found here: https://www.visa.de/nutzungsbedingungen/visa-globale-datenschutzmitteilung/mitteilung-zu-zustandigkeitsfragen-fur-den-ewr.html.
Further information can be found in VISA’s privacy policy: https://www.visa.de/nutzungsbedingungen/visa-privacy-center.html.

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